Returns
Returns Policy
We want you to be completely satisfied with your purchase from us. If for any reason you are not happy with your order, we offer hassle-free returns within 30 days of delivery.
How to Initiate a Return
Contact Us: Please email our customer service team via email at:
[email protected] with your order number and details of the item(s) you wish to return.
Return Authorisation: Our team will provide you with a Return Authorisation (RA) number and instructions on how to proceed with your return.
Return Guidelines
Items must be unworn, unwashed, and in the original condition with tags attached.
Return Shipping
Customers are responsible for return shipping costs unless the item(s) received were damaged, defective, or incorrect.
We recommend using a trackable shipping service for returns.
Refunds
Once your return is received and inspected, we will process your refund to the original form of payment within 5-7 business days.
Original shipping charges are non-refundable.
Exchanges
At this time, we do not offer direct exchanges. If you would like a different size or colour, simply return the unwanted item(s) for a refund and place a new order on our website.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance at: [email protected]
Contact Us
If you have any questions about our returns policy, please reach out to our customer service team via email at: [email protected]
ALSO
If anything on this page failed to answer your questions please feel free to explore our FAQ